On a personal note, one of the ways that helps me deal with criticism is knowing who I am in Christ and what God has called me to do. If I'm doubtful about my calling, I will doubt the way I do things and follow the direction of the critics. If I'm secure in my calling, no matter what is said or who says it, I can rest assured that I am being obedient to my ultimate Leader. This book exposes weather we should or shouldn't listen to certain critics and how to handle it when some of it is true. What a blessing! Thank you Dr. Bullock!
If you are a leader, this is an essential read!
I highly recommend this book and it can be found at Amazon here.